The Cool House: window teatments
Showing posts with label window teatments. Show all posts
Showing posts with label window teatments. Show all posts

Thursday, March 09, 2006

At last, the end of the Window Saga

At last, at last, the roman shade for my office arrived though not without one last drama. I got a call from a neighbor to say she had my shade: the Fedex guy (not the usual Fedex lady who can read an address label, knows what's what and more importantly, who's who), had left a package outside her house, and luckily she's a nice lady and also luckily it had my phone number on it as well as my name. She phoned my rather than phoning Fedex to come pick it up and deliver it correctly 'cos goodness knows how long that would have taken. Anyway, I jumped in my car and drove to pick it up, and eureka: it fits, it works, it is the correct shade. Hurrah.
And I got to meet and chat with a new neighbor so thanks Yvette, Fedex and smithandnoble.

Tuesday, February 28, 2006

Bye bye blind

The nice UPS man has just been to pick up the roman shade that smithandnoble sent out without a locking mechanism, the one they sent to replace the first one without a locking mechanism. The customer service rep assures me that they have identified the problem and I will be getting a new working shade without further delay. We shall see. So far nine blinds sent out, six returned for one defect or another. It all adds up to a lot of wasted materials, labour, shipping and MY TIME and PATIENCE.

Monday, February 13, 2006

Window dressing

The roman shades saga continues: On Monday last week I received the replacement roman shades from smithandnoble. After the last experience I knew I had to get them up as quickly as possible to see that they were in perfect condition, so I rushed out and bought four poles to hang them from. (The reason I had ordered from smithandnoble was they offered a ring top option so they could be hung from a metal rod and would be sleek and modern, rather than bulky and fussy.
I sped back home with the selected black curtain poles and spent a good hour drilling holes in the wall to put them up. I thought I'd try the one in my study first and then do the den where there are three windows and I hoped Steve would take over with the drill. (It's man's work, you know). The blind looked ok coming out of the box, and on the pole there were no funny marks or pins left in the material, so far so good.
Then I tried to lock the blind closed, and I pulled one way and then the other, then I checked the back and guess what? They had left off the locking mechanism. I could not believe it! I phoned them immediately and they promised a new blind, which they would confirm by phone within 48 hours, leaving a detailed voicemail if I wasn't home. Really?
I'm still waiting for that phonecall, people, and FYI, four defective blinds out of eight is a really bad average.
So this blind is one of those that will go in the den (and yes they are all ok, I checked). That won't be for a couple of weeks as an accident with a bagel has left Steve with four stitches in his left index finger and I'm too mad to tackle any window dressing right now.